Privacy Policy

The 21infinity is committed to protecting the privacy of Personal Information it collects and processes. We will act in compliance with applicable data protection legislation.

We, 21infinity, want you to be familiar with how we collect, use and disclose Personal Information (information that identifies you as an individual).
 

Who is collecting and processing the Personal Information

This Privacy Policy (the “Privacy Policy”) applies to Personal Information that 21infinity may collect through this website (the "Site"). This Privacy Policy does not address the collection, use or disclosure of information through any other means other than the Site.
 

What is the legal basis for the processing of the Personal Information

The legal basis for processing your personal data is that the processing is necessary for the performance of the relationship with you, which is regulated by the Terms and Conditions and by the specific forms collecting your data.

The legal bases for processing the personal data for research, analytical and statistical purposes and to identify products and services that may be of interest to individuals is on the bases of the legitimate interest of 21infinity. Where personal data is processed for these purposes the privacy impact on the individuals whose data is being processed will be considered.
 

What Types of Information Do We Collect?

The 21infinity collects and processes information from you at various stages during your time using the Site.

The types of Personal Information that we collect and process includessss:

a. Personal Information:

a. Name, last name, phone and email address.

b. Any other info you provide to us in contact forms (you will see exactly what in-formation we collect form you by filling the fields in the form);

b. IP details and location data; and

c. Cookies in accordance with this policy

For what purpose is your Personal Information used?

We use the Personal Information collected from you:

  • To fulfill your requests (e.g. to send you news and updates and answers to your questions), according to the forms you may fill.
  • To obtain your feedback (e.g. through a survey), in case you want to provide us with it.
  • To send you information regarding the Site such as changes to our terms, conditions, and policies and/or other administrative information.
  • For our internal business purposes, such as data analysis, audits, developing new prod-ucts, enhancing our website, improving our services and identifying usage trends. This information may be used as personal information and non-personal information.
  • To detect, prevent or otherwise address security or technical issues in connection with services provided through this Site.

Who is the Personal Information shared with?

We may disclose your information to:

  • Third parties, business partners, suppliers, subcontractors and service providers for the performance of any contract we enter into with them;
  • analytics and search engine providers that assist us in the improvement and optimiza-tion of our Site;
  • an affiliate or other third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including without limitation in connection with any bankruptcy or simi-lar proceedings); and
  • if necessary: (a) under applicable law including laws outside your country of residence; (b) to comply with legal processes; (c) to respond to requests from public and gov-ernment authorities including public and government authorities outside your country of residence;(d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to permit us to pursue available remedies or limit the damages that we may sustain.

Where such disclosures take place 21ininity requires the appropriate technical and organizational security measures to be in place to protect personal data and for personal data to be processed lawfully.

21infinity only allow affiliates and third party service providers to use personal data for specified purposes and in accordance with 21infinity instructions.

Information that you share

Some services may let you share information with others. As a recommendation we urge you to exercise discretion and caution when deciding to disclose your Personal Information, or any other information, on the Site.
 

Security and Integrity of Personal Information

We use reasonable organizational, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through e-mail. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the contacting section of this Site. Please note that e-mail communications will not necessarily be secure; accordingly you should not include credit card information in your e-mail correspondence with us.

When Personal Data is processed on behalf of 21infinity access is limited to those who have a business need to know, Personal Data will be processed in accordance with the instructions of 21infinity and those who have access are subject to a duty of confidentiality.

21infinity have in place procedures to deal with any suspected personal data breach and will notify individuals and any applicable regulator of a breach where they are legally required to do so.
 

Retention of Personal Information

21infinity retains personal data for as long as necessary to fulfil the purposes it was collected for including for the purposes of satisfying any legal, accounting or reporting requirements.

Please note that on any forms where you provide us with your details, we may specify the period of time that we intend keep the data according to the specific proposes defined in the form.
 

Use of the Site by Children

The Site is not directed to children, and we request such individuals to not provide Personal Information through the Site.
 

Legal rights

Under certain circumstances individuals can exercise rights under data protection laws. You can exercise these rights relating to your personal data, or contact 21infinity for data protection related questions, by email to gdpr@21infinity.com.

For the following rights please make a reference to the following in the request:

  • Right to access – request for access to personal data
  • Right to object – object to processing of personal data for the purpose of analytics
  • Right to information about
    • 21infinity affiliates and third party service providers who process personal data on behalf of 21infinity;
    • transfers to third countries – information about data transfers outside EEA;

21infinity will require authentication of your identity and may require additional information to confirm that the rights that you may have under data protection laws are being exercised correctly.
 

Your rights

Although 21infinity intends to carefully address any request and/or claim from you, as well as carefully process your personal information, you are entitled to file any claim or complaint before the relevant data protection authorities, if the answer provided by 21infinity does not meet your expectations.
 

Updates

This Privacy Notice is published by 21infinity and may be changed at any time. The date it was updated is shown here, July 9, 2018.